About us

The CONNECT team members across Kelowna, Penticton, Vernon, and Kamloops offices are proud to support local businesses.

Since 1986 Okanagan Telephone has been providing innovative telecom products, services, and solutions to businesses and organizations throughout British Columbia. 

Okanagan Telephone has decades of strong community ties, and we’re proud of our heritage. Future focused, we’re excited to provide expert, high-quality Telecom and Infrastructure services backed by our industry-leading written guarantee. 

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About

Core Values: PROACT

P

People First

  • We are a group that cares and looks after one another, and does what it takes to ensure everyone’s individual and collective successes are a top priority
  • We listen as well as we speak. We speak as well as we listen
  • We actively seek and deliver constructive criticism
  • We evoke effective communication, empathy, compassion, and support 

R

Results Oriented

  • We focus adding value in all our interactions
  • We constantly evaluate new methods, ideas, and products
  • We regularly demonstrate insightfulness and proactively approach challenges, opposed to acting reactively or finding quick fixes 
  • We constantly employ the A.P.E theory – Assess, Plan, and Execute
  • We are considerate of business goals, future technologies, scalability, and returns on investment

O

Oneness

  • We operate as a single unified team 
  • We provide a seamless and harmonious experience across all business units 
  • Our collective knowledge, skills, and abilities, allow us to develop and exercise synergy
  • Our interdependencies allow us to support one another and become powerful beyond measure

A

Accountability

  • We hold ourselves accountable and support our colleagues by holding them accountable 
  • We act with purpose, intention, and confidence, not complacency 
  • We are always honest and speak the truth, even if the message is difficult 
  • We follow through on our word and our obligations

C

Customer Experience

  • We serve the needs of our customers and exceed expectations at every touch point
  • We ensure our customers are extremely satisfied with our products, services, and offerings
  • We listen deeply to our customers, identify root causes, and go out of our way to provide the best solution possible
  • We operate with a sense of urgency, taking due care and consideration to offer timely service 
  • We do not settle for the status quo and constantly evaluate the best way to serve our customers

T

Teamwork

  • We collaborate with our team members to put the best products/services in front of our clients
  • We encourage healthy dialogue amongst one another and acknowledge differing opinions, thoughts, and experiences, even if we do not share the same perspective
  • We work together collectively as a cohesive team
  • We value creative thinking; we are solutions experts

CONNECT, because communication is everything!

Meet CONNECT​

CONNECT provides custom telecommunications solutions based on your business requirements, using the best brands and latest technologies. 

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Why Connect​

CONNECT extends its suite of offerings into related commercial building infrastructure such as surveillance, access control, and network cabling. 

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Testimonials​

For over 30 years CONNECT has worked with businessesthroughout theKelowna, Penticton, Vernon, Kamloops, and surroundingareas.

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Join Our Team​

CONNECT is an exciting telecom and infrastructurecompany with officesin Kelowna, Penticton, Vernon, and Kamloops. Joinus!

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