Senior Telecom Technician

We are looking for a motivated and qualified Senior Telecom Technician to lead our new security division.!

Position: Senior Telecom Technician
Location: Hybrid remote in Kelowna, BC
Job Type: Full-time, Salary: $26.00-$32.00 per hour

About the job!

We are looking for a brilliant, overachieving, and enthusiastic individual to join our Support team! If you are personable and quick on your feet, then we’d like to invite you to join our growing family.

We will give you the freedom to tackle the telecom things you do know and help you build your knowledge for the telecom things that you don’t know. As we ALWAYS say, we can teach technology, but you need to meet us with your determination.

Outside of this opportunity, we’ll even assist you with your daily life through comprehensive benefits and training to help move you down your desired career path.

Key Areas of Responsibility

  • Advanced knowledge and experience with all aspects of installation, implementations and service of telephony services and peripheral devices
  • Complete Service Orders in company operations software
  • Remote and on-site network systems diagnosis
  • Evaluate current client solutions, and identify opportunities for upgrades and updates
  • Conduct routine network tests for speed and quality
  • Perform cabling installation and/or repair work
  • Network cabling and terminating
  • Installation, service, and support on a wide variety of telecommunication systems. Primary focus on NEC IP/PBX telephone systems
  • VOIP telephones
    • Examples (but not limited to); Navigata hosted PBX, Univerge Blue and Shaw Smart Voice
  • PRI and SIP trunk knowledge
  • 24/7 on call, on a weekly rotational basis

Requested Skills and Experience

  • Valid Driver’s License required
  • Highly comfortable in interacting with others, of varying personalities, on the phone and in-person
  • Adaptable and open to priority changes
  • Calm and collected disposition
  • NEC certification or minimum 1 year field experience required
  • Panasonic certification is an asset
  • VoIP knowledge an asset
  • Voice/Data cabling an asset
  • Willing and able to work regular office hours plus join rotating on-call schedule
  • Basic IT knowledge an asset (i.e. Routers, switches, networks)
  • At least 1 year experience installing pbx systems. Less than 1 year experience need not apply.

Salary will be negotiated based on qualifications and experience. Employment includes extended Employee Health Benefits Package .

Moving expenses may be applicable and negotiated.

  • Extended health care
  • Company car
  • Extended health care
  • On-site parking
  • Paid time off
  • 8 hour shift
  • Monday to Friday
  • On call
  • Overtime
  • Weekends as needed
Supplemental pay types:
  • Overtime pay
Application question(s):
  • Are you located in Kelowna, Penticton, Vernon, or Kamloops, British Columbia?
  • How many years of technical experience do you have?