Testimonials

Testimonials

For over 30 years CONNECT has worked with businesses throughout the Kelowna, Penticton, Vernon, Kamloops and surrounding areas. We are proud to support the Telecom and Infrastructure needs of one of Canada’s fastest growing, entrepreneurial regions. Our team has worked with virtually every industry in BC’s Interior. See below for a few notes from clients over the years. 

Learn More

Professional Services

We have worked with CONNECT for approximately 18 years. In this time, they have given us fantastic service. We find that they are prompt, efficient, courteous and very friendly. Customer service is "off the charts," and we will and do continue to recommend CONNECT. Thank you to the team at CONNECT—you are the BEST!
Marielle Brule, Partner, Grant Thornton
Marielle Brule, Partner, Grant ThorntonGrant Thornton
We are delighted with the work CONNECT has completed for the Kamloops Child Development Society. Our experience with CONNECT was better than we could have imagined. Many thanks on a job well done!
Deborah Frolek, Executive Director, Kamloops Child Development Society
Deborah Frolek, Executive Director, Kamloops Child Development SocietyKamloops Child Development Society
Just wanted to send a quick note to say the 5 IP phones we have running in our home offices are working amazingly! They've been flawless! Not sure how many people are running these but I'm very happy!
Terry Igel Director, Provincial Operations, Bowman Employment Services Inc.
Terry Igel Director, Provincial Operations, Bowman Employment Services Inc.Bowman Employment Services Inc.
We just wanted to express how happy we are with CONNECT as our telephone system provider. You made our monster of a transition appear seamless, with the help of all your competent staff. Your technicians are pleasant and easy to work with, and they get the tasks accomplished promptly. It is always risky moving to the unknown, but our move to use CONNECT was indeed worth the risk. Thank you CONNECT for ten years of excellent service!
S.E. Chapin, Assistant Controller, Summerland & District Credit Union
S.E. Chapin, Assistant Controller, Summerland & District Credit UnionSummerland & District Credit Union
It is my pleasure to recommend the Telecom services of CONNECT. They offer top-notch products that were perfect for our communication requirements. They organized a workable solution for our current phone system while under renovations and provided the support we needed. Across the board, we have been very pleased with their work. They were organized and gave their full attention to the details concerning our business. It has been a pleasure getting to know and worked with the team from CONNECT and highly recommend them to any company.
Cynthia Mandelbaum, Executive Assistance & Patient Services Coordinator for Dr. Brian D. Peterson, Okanagan Skin Care Centre
Cynthia Mandelbaum, Executive Assistance & Patient Services Coordinator for Dr. Brian D. Peterson, Okanagan Skin Care CentreOkanagan Skin Care Centre
It is my pleasure to recommend the Telecom services of CONNECT. During the installation of our Telephone System, CONNECT provided the support we needed for our business. Their knowledge of their product allowed them to give professional advice and recommendations for our communication needs. CONNECT offers high-quality products that were perfect for our communication requirements. We have been very pleased with their work. During the installation of our phone system, the support and technical staff were helpful and knowledgeable. They were organized and efficient with the installation of our telephone system. It is a pleasure getting to know and work with the team from CONNECT and highly recommend them to any business.
Armstrong Optometry, Armstrong Optometry
Armstrong Optometry, Armstrong OptometryArmstrong Optometry
We have recently moved into a new location, and with our relocation, we decided to change our IT service provider. We engaged CONNECT, and are thrilled with our decision! CONNECT is responsive, responsible, and a great technology partner for our clinic. As part of our relocation, they revamped our network to include a new server to support our patient records software, and it has had a genuine and positive impact on West Kelowna Medical. If you're looking to partner with a firm to manage your technology, we highly recommend CONNECT!
Lynda Cotnoir, Office Manager, West Kelowna Medical
Lynda Cotnoir, Office Manager, West Kelowna MedicalWest Kelowna Medical
CONNECT has been our in-house telephone provider since April 2011. In June 2017 CONNECT merged our service to accommodate our IT needs and we are one of their supported managed service clients for voice and data. The team at CONNECT are responsive and very knowledgeable. I would highly recommend CONNECT to any business.
Yvonne Hare, Executive Director, Scw'exmx Child & Family Services Society
Yvonne Hare, Executive Director, Scw'exmx Child & Family Services SocietyScw'exmx Child & Family Services Society
Previous
Next

Hospitality

Opening a new hotel is a daunting task. There are a million things to do, a million people to see and a million decisions to make. One of the best decisions I made during our recent hotel opening was hiring CONNECT. They provide our hotel with incredible response time, industry-leading expertise, and extremely reliable communication. It is a pleasure working with the team from CONNECT, and I would highly recommend them for your business
Thom Killingsworth, General Manager, Four Points by Sheraton Kelowna Airport
Thom Killingsworth, General Manager, Four Points by Sheraton Kelowna AirportFour Points by Sheraton Kelowna Airport
Thank you CONNECT Okanagan Telephone for the ‘exemplary customer service’!
Christa Park, Hotel Manager, Royal Anne Motel
Christa Park, Hotel Manager, Royal Anne MotelRoyal Anne Motel
CONNECT has served Prestige Hotels & Resorts for many years. They are our trusted partner for both Telecom, IT and Wi-Fi solutions. From new construction to service and maintenance, the team at CONNECT always delivers!
Tanya Stroinig, Vice President of Operations, Prestige Hotels & Resorts
Tanya Stroinig, Vice President of Operations, Prestige Hotels & ResortsPrestige Hotels & Resorts
Previous
Next

Construction

Berry & Smith Trucking finds the NEC phone system provided by CONNECT to be very reliable, easy to use and able to provide good detailed telephone information. For example, we had to find a number for a customer that had just called, and we didn't have the number. Within a minute we were able to pull the Caller ID info for that call. CONNECT's service is reliable, timely and provides the support we rely on for a mission-critical part of our business, as communication is integral to our operation. Thanks!
Dorothy Vankoughnett, CMA, Berry & Smith Trucking Ltd.
Dorothy Vankoughnett, CMA, Berry & Smith Trucking Ltd.Berry & Smith Trucking Ltd.
CONNECT facilitated and coordinated the installation of our phone lines and phone system with ease. The Team was quick to address any issues that came up and provided support whenever necessary. The nature of our business and the strict guidelines surrounding it presented no issues or obstacles for the staff at CONNECT. They were very accommodating. Honeywell Building Solutions at the Okanagan Correctional Facility recommends CONNECT’s professional communication solutions.
Susan Bryan, Administrative Assistant , Honeywell Building Solutions Okanagan Correctional Centre
Susan Bryan, Administrative Assistant , Honeywell Building Solutions Okanagan Correctional CentreHoneywell Building Solutions Okanagan Correctional Centre
We have recently outsourced all of our IT needs to CONNECT and we have found their team to be highly responsive with excellent communication processes!
Greyback Construction Ltd.
Greyback Construction Ltd.Greyback Construction Ltd.
Previous
Next

Wineries

With the completion of our new Winery at Hester Creek Estate together with our Villas, and our Restaurant, Terrafina, we are communicating between three separate buildings. CONNECT has been our trusted communications partner every step of the way. Communication is paramount in any business, and we are happy to have CONNECT as our trusted partner.
Mark Sheridan, President, Hester Creek Estate Winery
Mark Sheridan, President, Hester Creek Estate WineryHester Creek Estate Winery
Arterra Wines Canada is the Okanagan’s largest wine producer with operations throughout the South Okanagan. CONNECT is responsible for communications operations such as network, fiber and Wi-Fi at all of our locations and have been for over 20 years. We have found them to be highly responsive to our service requests. The communication is fantastic as sometimes just knowing that someone is aware of your issue or that a technician is en route goes a long way.
Wilma VanDinter, Administrative Support, Arterra Wines Canada
Wilma VanDinter, Administrative Support, Arterra Wines CanadaArterra Wines Canada
Previous
Next

Municipal Government

Berry & Smith Trucking finds the NEC phone system provided by CONNECT to be very reliable, easy to use and able to provide good detailed telephone information. For example, we had to find a number for a customer that had just called, and we didn't have the number. Within a minute we were able to pull the Caller ID info for that call. CONNECT's service is reliable, timely and provides the support we rely on for a mission-critical part of our business, as communication is integral to our operation. Thanks!
Mike Schwarz, IT Manager, Westbank First Nation
Mike Schwarz, IT Manager, Westbank First NationWestbank First Nation